Contact information

We are a small team and a real person reads every message.

Email

support@greysonlane.com — the fastest way to reach us for anything about an order, a size, a return, or a product question.

+61 7 4439 9406 — during the customer service hours below.

Monday to Sunday | 9:00 AM – 5:00 PM AEST (Sydney)

We aim to respond to all enquiries within 12 hours. Messages sent outside these hours are answered the following day.

Where is my order? Tracking is emailed as soon as the label is generated. Allow 24 hours for the first carrier scan.
Which size do I need? Every product page lists the exact measurements and the age range that item is intended for. If you are between sizes, email us and we will tell you honestly which way to go.
I want to return something. You have 30 days from delivery — see our Refund Policy, then email us with your order number.

JDR Ecom Fashion Group LLC
1501 S Greeley Hwy Suite C
Cheyenne, Wyoming, 82007
United States

This is our registered company address.

80 Harrington Ave, Castle Hill NSW 2154, Australia

This is where orders are dispatched from. To start a return, email us and we will send you the instructions for your order.

Store Name: Greyson Lane
Company Name: JDR Ecom Fashion Group LLC
Registered Address: 1501 S Greeley Hwy Suite C, Cheyenne, Wyoming, 82007, United States
Warehouse Address: 80 Harrington Ave, Castle Hill NSW 2154, Australia
Email: support@greysonlane.com
Phone: +61 7 4439 9406
Contact: Contact Us
Customer Service Hours: Monday to Sunday | 9:00 AM – 5:00 PM AEST (Sydney)