Privacy policy
Last updated: August 2026
This Privacy Policy explains how Greyson Lane, a JDR Ecom Fashion Group LLC brand, collects, uses, and shares personal information when you visit our website, place an order, or otherwise interact with us. By using the store you confirm you have read and understood this policy.
The Short Version
We collect only what we need to run the store and fulfil your orders. We do not sell your personal information for cash. We use cookies for cart, analytics, and advertising. You can opt out of advertising-related sharing at any time. Reach us at support@greysonlane.com to access, correct, or delete the data we hold on you.
Information We Collect
- Order details — your name, billing and shipping address, email, items ordered, and order history.
- Payment confirmation — transaction status and the last four digits of the card or wallet used. Full payment numbers are processed by Shopify Payments and our other processors; we never see them.
- Support correspondence — the contents of any email or form submission you send us, plus any attachments.
- Device and browsing signals — IP address, browser type, device type, operating system, referrer, pages and products viewed, and how long you spent on them. Collected through cookies, pixels, and similar technologies.
- Marketing data — whether you opted into our email list, and your engagement with the messages we send.
How We Use It
- To fulfil and ship orders, handle returns and exchanges, and provide support.
- To send transactional messages (order and shipping notifications) and, with your consent, marketing messages.
- To prevent fraud and protect the site against abuse.
- To measure how the store is performing and improve the product, the site, and the support experience.
- To comply with our legal obligations and enforce our Terms of Service.
Cookies and Similar Technologies
We use first- and third-party cookies for essential cart and checkout functionality, for analytics, and for advertising. You can adjust cookies through your browser, our cookie banner, or by visiting Your Privacy Choices
Who We Share Information With
- Shopify — hosts the store and processes payments.
- Payment processors — Shopify Payments, PayPal and similar, where offered.
- Shipping and fulfilment partners — carriers and the warehouse that picks, packs, and delivers orders.
- Email providers — deliver the transactional and marketing messages you have opted into.
- Analytics and advertising platforms — Google, Meta, Pinterest and similar, used to measure performance and deliver ads.
- Professional advisors — lawyers and accountants when required.
- Authorities — if compelled by a valid subpoena, court order, or other legal request.
Some of this activity is considered a “sale” or “sharing” of personal information under certain US state privacy laws. You can opt out at Your Privacy Choices We do not sell your personal information for cash.
Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, correct information that is inaccurate, delete information we no longer need to retain, receive a portable copy in a machine-readable format, opt out of marketing or of the sale or sharing of personal information for targeted advertising, and withdraw consent at any time where processing is based on consent.
Email support@greysonlane.com from the address linked to your order to exercise any of these. We will verify your identity before responding and reply within the timeframe required by applicable law.
Marketing Messages
Every marketing email includes an unsubscribe link in the footer. Transactional messages (order confirmations, shipping updates) are not marketing and continue regardless of your marketing preferences because they are needed to deliver your order.
Data Retention
We keep order records for as long as required for tax, accounting and legal purposes, and support correspondence for as long as it is useful in resolving your enquiry.
Children’s Privacy
We sell products for babies and children, but the store is intended for use by adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it.
International Transfers
We operate internationally and your information may be processed in the United States, Australia, and other countries where our service providers operate. Where required, we rely on appropriate safeguards for those transfers.
Changes to This Policy
We may update this policy from time to time. When we do, we will update the date at the top of this page.
Contact & Business Information
- Store Name: Greyson Lane
- Company Name: JDR Ecom Fashion Group LLC
- Registered Address: 1501 S Greeley Hwy Suite C, Cheyenne, Wyoming, 82007, United States
- Warehouse Address: 80 Harrington Ave, Castle Hill NSW 2154, Australia
- Email: support@greysonlane.com
- Phone: +61 7 4439 9406
- Contact: Contact Us
- Customer Service Hours: Monday to Sunday | 9:00 AM – 5:00 PM AEST (Sydney)
We aim to respond to all enquiries within 12 hours.